Hotel Playa Encantada - Playa del Carmen
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Hotel Playa Encantada
Playa del Carmen Calle 12 bis Norte esquina Avenida 20 Norte
No. of rooms
31
WiFi
Pool
We speak
ES
8.6/10
No. of rooms
31
WiFi
Pool
We speak
ES
8.6/10
Featuring an outdoor pool and a garden with BBQ facilities, Hotel Playa Encantada is located just 4 blocks from Mamitas Beach in Playa del Carmen. This modern hotel offers free Wi-Fi.
The stylish air-conditioned rooms at Hotel Playa Encantada feature flat-screen cable TV, a desk and a fan. The private bathrooms include a shower and towels.
Around Hotel Playa Encantada can find a wide range of shops, restaurants and lively bars on the famous 5th Avenue, just a 5-minute walk away.
Playa del Carmen ADO Bus Station is opposite the hotel, while the Cozumel Ferry Terminal is 1 km away. Xcaret Eco Theme Park is a 10-minute drive away, while Cancun International Airport is within a 45-minute drive.
The hotel day starts from hour 15:00 and ends at 12:00.
When booking 3 rooms or more or 3 nights or more, different policies and additional supplements may apply.
Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.
Breakfast service is provided at Ipanemas Grill restaurant, located three blocks from the hotel.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area and guests may experience noise.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Double Room with Two Double Beds. This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels. ;
Junior Suite. This stylish air-conditioned room features free Wi-Fi, flat-screen cable TV, a desk and a fan. The private bathroom includes a shower and towels. ;
Standard Apartment. This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, king size bed, free Wi-Fi, flat screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool. ;
Superior Apartment. This elegant apartment has an equipped kitchen, microwave, coffee maker, kitchen utensils, dining room, sofa, air conditioning, 2 double beds, free Wi-Fi, flat-screen cable TV, desk and fan. The private bathroom includes a shower, towels and amenities and marble finishes of excellent quality, having excellent views of the pool.
License number: 008-007-004906/2025
Shallow end
Staff follow all safety protocols as directed by local authorities
Airport pick upadditional charge
WiFi
Airport shuttle
Safety deposit box
Sun loungers or beach chairs
24-hour security
Free WiFi
WiFi available in all areas
Food can be delivered to guest accommodation
Outdoor pool
Invoice provided
Daily housekeeping
Internet services
CCTV in common areas
First aid kit available
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against Coronavirus
Fire extinguishers
Airport drop offadditional charge
Airport shuttle (additional charge)
Outdoor furniture
Air conditioning
Hand sanitizer in guest accommodation and key areas
Guests have the option to cancel any cleaning services for their accommodation during their stay
Shuttle service
Swimming pool
Tour desk
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
CCTV outside property
Key access
Garden
24-hour front desk
Cashless payment available
Physical distancing in dining areas
Family rooms
Non-smoking rooms
Shuttle service (additional charge)
Concierge service
Outdoor pool (all year)
Lift
Physical distancing rules followed
Designated smoking area
Shared stationery such as printed menus, magazines, pens, and paper removed
Screens or physical barriers placed between staff and guests in appropriate areas
Process in place to check health of guests
