Na Balam Hotel - Isla Mujeres
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Na Balam Hotel
Isla Mujeres Calle Zazil Ha No. 118 Playa Norte
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
No. of rooms
16
WiFi
Pool
Parking
Meals
We speak
ES
8.2/10
Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean.
Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotels yoga classes, then relax with a massage.
Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.
The hotel day starts from hour 15:00 and ends at 12:00.
Upon check-in photo identification and credit card are required.special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Standard Poolside with Two Double Beds. This room is furnished with 2 double beds. It has pool views and garden views. ;
Poolside Suite. Boasting 1 bedroom, this spacious suite has 1 bathroom with a walk-in shower, a seating area and terraceyou can relax. The air-conditioned suite offers a flat-screen TV with streaming services, a private entrance, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds. ;
Two-Bedroom Suite. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suites kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The air-conditioned suite provides a flat-screen TV with streaming services, a private entrance, a coffee machine, a seating area as well as garden views. The unit offers 2 beds. ;
Master Suite with Pool View. Featuring a private entrance, this spacious suite also is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The air-conditioned suite offers a flat-screen TV with streaming services, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.
License number: 003-007-001607/2025
Daily housekeeping
Free WiFi
Hand sanitizer in guest accommodation and key areas
Key access
Physical distancing in dining areas
CCTV outside property
Internet services
Shuttle service
Shared stationery such as printed menus, magazines, pens, and paper removed
Contactless check-in/check-out
Process in place to check health of guests
Use of cleaning chemicals that are effective against Coronavirus
Fishingoffsite
Physical distancing rules followed
Wine/champagneadditional charge
Snorkellingoffsiteadditional charge
Security alarm
Family rooms
Airport pick upadditional charge
Sun umbrellas
Fruitsadditional charge
Free parking
Guest accommodation is disinfected between stays
Property is cleaned by professional cleaning companies
Swimming pool
All plates, cutlery, glasses and other tableware have been sanitized
Linens, towels and laundry washed in accordance with local authority guidelines
Smoke alarms
Outdoor furniture
Airport shuttle (additional charge)
Outdoor pool
Tour desk
First aid kit available
Accessible parking
WiFi
Parking
24-hour security
Delivered food is securely covered
Shuttle service (additional charge)
Fire extinguishers
Airport shuttle
Non-smoking throughout
Safety deposit box
Air conditioning
Mobile app for room service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Outdoor pool (all year)
Cashless payment available
Divingoffsiteadditional charge
Restaurant
Face masks for guests available
Staff follow all safety protocols as directed by local authorities
Access to health care professionals
Street parking
Non-smoking rooms
Airport drop offadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Sun loungers or beach chairs
Garden
Bar
Guest accommodation sealed after cleaning
