Hotel Hacienda Real - Ciudad del Carmen
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Hotel Hacienda Real
Ciudad del Carmen Calle 31 numero 106
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
No. of rooms
96
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Animal acceptance
Rooms for singles
We speak
ES
8.2/10
Set in Ciudad del Carmen, 3.7 km from Carmen XXI Convention Centre, Hotel Hacienda Real offers accommodation with an outdoor swimming pool, free private parking, a fitness centre and a garden. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features free shuttle service, room service and currency exchange for guests.
At the hotel, rooms are fitted with a desk. Every room has a safety deposit box, while certain rooms here will provide you with a balcony and others also provide guests with pool views. The units in Hotel Hacienda Real are equipped with a flat-screen TV and a hairdryer.
There is an on-site bar and guests can also make use of the business area. Languages spoken at the reception include English and Spanish.
Ciudad del Carmen International Airport is 1 km away.
The hotel day starts from hour 15:00 and ends at 23:30.
Double Room. This air-conditioned room features free Wi-Fi, cable TV and a coffee maker. It also comes with a work desk, ironing facilities and a private bathroom. Express check-out is also available. Some rooms have a private balcony. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies). ;
Presidential Suite. This spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views. The unit offers 7 beds. ;
Double Room. The spacious double room features air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. This double room offers a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds. ;
Junior Suite. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a balcony, this suite also features executive lounge access, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Family rooms
Internet services
Face masks for guests available
Grocery deliveriesadditional charge
CCTV in common areas
Luggage storage
Express check-in/check-out
WiFi
Lift
Security alarm
Kid mealsadditional charge
Parking on site
Outdoor pool
Airport drop off
Restaurant
Special diet menus (on request)
Airport shuttle
Screens or physical barriers placed between staff and guests in appropriate areas
First aid kit available
Hand sanitizer in guest accommodation and key areas
Staff follow all safety protocols as directed by local authorities
Bar
Sun umbrellas
WiFi available in all areas
Accessible parking
Key card access
Garden
Physical distancing rules followed
Business centre
Wheelchair accessible
Breakfast takeaway containers
Dry cleaningadditional charge
Public Bath
Outdoor pool (all year)
CCTV outside property
Guest accommodation is disinfected between stays
24-hour security
Contactless check-in/check-out
Fax/photocopying
Linens, towels and laundry washed in accordance with local authority guidelines
Airport shuttle (free)
Pets allowed
Laundryadditional charge
Outdoor furniture
Packed lunches
Room service
Invoice provided
Shuttle service
Currency exchange
Snack bar
Toilet with grab rails
Free WiFi
Smoke alarms
Non-smoking rooms
Delivered food is securely covered
Shuttle service (free)
Trouser pressadditional charge
Fire extinguishers
Facilities for disabled guests
Parking
Ironing serviceadditional charge
Fruitsadditional charge
Physical distancing in dining areas
Air conditioning
Shared stationery such as printed menus, magazines, pens, and paper removed
Valet parking
Guests have the option to cancel any cleaning services for their accommodation during their stay
Fitness
Cashless payment available
Use of cleaning chemicals that are effective against Coronavirus
Designated smoking area
Breakfast in the room
All plates, cutlery, glasses and other tableware have been sanitized
Fitness centre
Access to health care professionals
Daily housekeeping
Private parking
Lower bathroom sink
24-hour front desk
Property is cleaned by professional cleaning companies
Meeting/banquet facilitiesadditional charge
Airport pick up
Swimming pool
Food can be delivered to guest accommodation
Process in place to check health of guests
Guest accommodation sealed after cleaning
Free parking
Non-smoking throughout
