Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
CancĂșn Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
No. of rooms
1153
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
Rooms for singles
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 3 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with streaming services. The unit offers 3 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. The spacious double room offers air conditioning, soundproof walls, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bath. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, executive lounge access, as well as a flat-screen TV with streaming services. The unit has 1 bed. ;
Grand Deluxe Garden View. This double rooms special feature is the hot tub. Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Grand Deluxe Suite Garden View - Get 2 Free Nights at Punta Cana. This suites special feature is the hot tub. This spacious suite comprises 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. This suite features air conditioning, soundproof walls, flat-screen TV with streaming services, as well as winechampagne for guests. The unit offers 3 beds.
License number: 1230050337
Hot tub/Jacuzzi
Airport shuttle
Safety deposit box
Private parking
Outdoor pool (all year)
Shuttle service (additional charge)
Tour desk
Currency exchange
WiFi available in all areas
Food can be delivered to guest accommodation
Horse ridingoffsiteadditional charge
Evening entertainment
Meeting/banquet facilitiesadditional charge
Security alarm
Designated smoking area
Sun umbrellas
Snack bar
Yoga classes
Express check-in/check-out
Tennis court
Contactless check-in/check-out
Table tennis
Airport drop offadditional charge
Indoor play area
Facilities for disabled guests
Dry cleaningadditional charge
Massage chair
Children's playground
Sun loungers or beach chairs
Foot massage
Snorkellingadditional charge
Screens or physical barriers placed between staff and guests in appropriate areas
Special diet menus (on request)
Terrace
Guest accommodation is disinfected between stays
Airport shuttle (additional charge)
Private check-in/check-out
Kid-friendly buffet
Body scrub
Fitness/spa locker rooms
Staff follow all safety protocols as directed by local authorities
Barber/beauty shop
Access to health care professionals
Happy hour
Games room
Shuttle service
Shared stationery such as printed menus, magazines, pens, and paper removed
Make up services
Swimming pool
Saunaadditional charge
Entertainment staff
Tour or class about local cultureadditional charge
Physical distancing in dining areas
Cashless payment available
Private beach area
Head massage
Smoke alarms
Body treatments
Wine/champagne
Body wrap
Hand massage
ATM/cash machine on site
Coffee house on site
WiFi
First aid kit available
Beach
Hair cut
Spa lounge/relaxation area
Fax/photocopyingadditional charge
Daily housekeeping
Golf course (within 3 km)additional charge
Family rooms
Pedicure
Mobile app for room service
Heated pool
Free WiFi
Key card access
24-hour front desk
Non-smoking rooms
Hair styling
Lockers
Bike tours
Billiards
Airport pick upadditional charge
Fire extinguishers
Outdoor pool
Nightclub/DJ
Pool bar
Live music/performance
Full body massage
Face masks for guests available
Air conditioning
Massageadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Business centre
Trouser pressadditional charge
Cycling
Water park
Tennis equipment
Steam room
Fitness
Physical distancing rules followed
Outdoor furniture
24-hour security
Internet services
Couples massage
Personal trainer
Fence around pool
Kids' outdoor play equipment
Fruits
Laundryadditional charge
Car hire
Fitness centre
Bowlingadditional charge
Breakfast takeaway containers
Process in place to check health of guests
Beauty Services
Spa and wellness centreadditional charge
Luggage storage
Cooking classadditional charge
Back massage
Live sport events (broadcast)
Room service
Accessible parking
Invoice provided
Free parking
Manicure
Sun terrace
Kids' club
Swimming pool toys
Spa/wellness packages
Use of cleaning chemicals that are effective against Coronavirus
Delivered food is securely covered
CCTV in common areas
Board games/puzzles
Bar
Parking on site
Babysitting/child servicesadditional charge
Fishingoffsiteadditional charge
Shared lounge/TV area
Kid meals
Hair colouring
Parking
Mini golf
Ironing serviceadditional charge
Guest accommodation sealed after cleaning
Breakfast in the room
Restaurant
Aerobics
Linens, towels and laundry washed in accordance with local authority guidelines
Neck massage
Lift
Valet parking
Fitness classes
Pool with view
Facial treatments
Rooftop pool
Hand sanitizer in guest accommodation and key areas
Hair treatments
All plates, cutlery, glasses and other tableware have been sanitized
Chapel/shrine
Garden
Spa facilities
