Moon Palace The Grand CancunInclusive - CancĂșn
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Moon Palace The Grand CancunInclusive
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500 CancĂșn Mexico
No. of rooms
649
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
Check availability
No. of rooms
649
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
CM ES FR
8.3/10
Set in CancĂșn in the Quintana Roo Region, 25 km from La Isla Shopping Mall, Moon Palace The Grand CancunInclusive boasts an outdoor pool and year-round outdoor pool. The resort has a childrens playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site.
A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating areayou can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries.
You will find a 24-hour front desk, hairdressers, and gift shop at the property.
This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 27 km from Moon Palace Grand, while Coco Bongo is 28 km from the property. The nearest airport is CancĂșn International Airport, 14 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If a deposit cannot be charged to a guests credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.
All promotional benefits are subject to change or may be suspended at any time without prior notice.
These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
License number: 002-025-002113/2026
Invoice provided
Family rooms
Table tennis
Neck massage
Business centre
Express check-in/check-out
Children's playground
Meeting/banquet facilitiesadditional charge
Pedicure
Free WiFi
Daily housekeeping
Body scrub
Hair treatments
Smoke alarms
Breakfast takeaway containers
Process in place to check health of guests
Bowlingadditional charge
Hand sanitizer in guest accommodation and key areas
Facilities for disabled guests
Free parking
Facial treatments
Designated smoking area
Fitness centre
Fitness
Spa and wellness centreadditional charge
24-hour security
Physical distancing rules followed
Fax/photocopyingadditional charge
Ironing serviceadditional charge
Tennis court
Outdoor pool
Chapel/shrine
Private beach area
Make up services
Airport shuttle
Private check-in/check-out
Shuttle service (additional charge)
Cycling
Foot massage
Car hire
Non-smoking rooms
Cooking classadditional charge
Manicure
Luggage storage
Linens, towels and laundry washed in accordance with local authority guidelines
Bar
Sun loungers or beach chairs
Terrace
Massage chair
Barber/beauty shop
Water park
Tennis equipment
Hot tub/Jacuzzi
Spa lounge/relaxation area
Internet services
Hair styling
Hair colouring
Pool bar
Happy hour
Swimming pool
Kid-friendly buffet
Kids' meals
Parking on site
Lockers
CCTV in common areas
Full body massage
Beach
Fence around pool
Spa/wellness packages
Bike tours
Security alarm
Horse ridingoffsiteadditional charge
Safety deposit box
Physical distancing in dining areas
Swimming pool toys
Body wrap
Airport shuttle (additional charge)
Head massage
Staff follow all safety protocols as directed by local authorities
Sun terrace
Board games/puzzles
Snorkellingadditional charge
Massageadditional charge
Games room
Food can be delivered to guest accommodation
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Body treatments
Couples massage
Shared lounge/TV area
Shuttle service
Kids' outdoor play equipment
Fitness/spa locker rooms
Saunaadditional charge
Indoor play area
Parking
Snack bar
Kids' club
Private parking
Shared stationery such as printed menus, magazines, pens, and paper removed
Laundryadditional charge
Pool with view
Guests have the option to cancel any cleaning services for their accommodation during their stay
Hair cut
Outdoor furniture
Accessible parking
Restaurant
Currency exchange
Hand massage
Fishingoffsiteadditional charge
Beauty Services
WiFi available in all areas
Wine/champagne
Mini golf
ATM/cash machine on site
Guest accommodation is disinfected between stays
Airport pick upadditional charge
Garden
Golf course (within 3 km)additional charge
Mobile app for room service
Air conditioning
Lift
Aerobics
Special diet menus (on request)
Room service
Access to health care professionals
Face masks for guests available
Fruits
Live music/performance
First aid kit available
Live sport events (broadcast)
WiFi
Back massage
24-hour front desk
Yoga classes
Screens or physical barriers placed between staff and guests in appropriate areas
Airport drop offadditional charge
Cashless payment available
Fitness classes
Sun umbrellas
Contactless check-in/check-out
Babysitting/child servicesadditional charge
Outdoor pool (all year)
Dry cleaningadditional charge
Rooftop pool
Valet parking
Heated pool
Fire extinguishers
Entertainment staff
Breakfast in the room
Evening entertainment
Spa facilities
Billiards
Tour or class about local cultureadditional charge
Key card access
Personal trainer
Coffee house on site
Guest accommodation sealed after cleaning
Steam room
Nightclub/DJ
Trouser pressadditional charge
Tour desk
Use of cleaning chemicals that are effective against Coronavirus
Grand Deluxe Garden View. The hot tub is a top feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. ;
Grand Swim Up Suite Garden View. Please note that this Suite has King bed or two double bed subject to availability. This suite has a iPod dock, hot tub and tilemarble floor. ;
Grand Family Suite Garden View. Guests will have a special experience as this family room features a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 4 beds. ;
Grand Presidential Suite. The hot tub is the standout feature of this suite. Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The suites kitchen is available for cooking and storing food. The spacious suite provides soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit offers 4 beds. ;
Grand Honeymoon Suite - King Size Bed. Guests will have a special experience as this double room features a hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a minibar as well as garden views. The unit offers 1 bed. ;
Grand Governor Suite - King Size Bed. This suites standout feature is the hot tub. Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 2 beds. ;
Grand Three Bedroom Sunset Villa. Guests will have a special experience as the villa offers a hot tub. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds. ;
Grand Three Bedroom Swim-up Villa. This villas special features are the private pool and the hot tub. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit has 5 beds. ;
Grand Four Bedroom Sunset Villa. The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa comes with 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 7 beds. ;
Grand Four Bedroom Swim-up Villa. The private pool and hot tub are the special features of this villa. Featuring a private entrance, this air-conditioned villa comprises 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as pool views. The unit offers 5 beds. ;
Grand Three Bedrooms Villa. The hot tub is the standout feature of this villa. Boasting a private entrance, this air-conditioned villa features 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and a shower. The villas kitchen, which has a microwave, is available for cooking and storing food. The spacious villa features soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 5 beds. ;
Grand Four Bedroom Suite Villa. The hot tub is a top feature of this villa. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 4 separate bedrooms and 4 bathrooms with a bath and a shower. The villas kitchen, which features a microwave, is available for cooking and storing food. The spacious villa provides soundproof walls, a minibar, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 6 beds.