Cristalino Lagoon Front Hotel, Restaurant & Spa - Bacalar
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Cristalino Lagoon Front Hotel, Restaurant & Spa
Bacalar 511 Costera
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
Children stay
is not possible
No. of rooms
19
WiFi
Pool
Spa/wellness
Parking
Meals
Rooms for singles
We speak
ES
8.9/10
is not possible
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers a concierge service and a tour desk. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Cristalino Lagoon Front Hotel, Restaurant & Spa provides some rooms with lake views, and the rooms include a balcony.
Chetumal International Airport is 34 km from the property.
The hotel day starts from hour 15:00 and ends at 12:00.
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Years Gala, it is paid directly to the hotel and is mandatory forguests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
Deluxe King Room. The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed. ;
Deluxe Twin Room. The spacious twin room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds. ;
King Room with Lake View. The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed. ;
Junior Suite. This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
License number: 010-007-005088/2025
Outdoor pool
Wine/champagneadditional charge
Snack bar
Physical distancing rules followed
Linens, towels and laundry washed in accordance with local authority guidelines
Meeting/banquet facilitiesadditional charge
Guests have the option to cancel any cleaning services for their accommodation during their stay
Bar
Accessible parking
Express check-in/check-outadditional charge
Breakfast takeaway containers
Outdoor furniture
Laundryadditional charge
Fax/photocopyingadditional charge
Car hire
Sun terrace
Sun loungers or beach chairs
Garden
Shuttle service (additional charge)
First aid kit available
Massageadditional charge
Shared stationery such as printed menus, magazines, pens, and paper removed
Fire extinguishers
Spa and wellness centreadditional charge
Restaurant
Face masks for guests available
24-hour front desk
Breakfast in the room
Airport shuttle
Access to health care professionals
All plates, cutlery, glasses and other tableware have been sanitized
Screens or physical barriers placed between staff and guests in appropriate areas
Guest accommodation is disinfected between stays
Hand sanitizer in guest accommodation and key areas
Contactless check-in/check-out
Cashless payment available
Parking
Invoice provided
Non-smoking throughout
Private parking
Smoke alarms
Airport shuttle (additional charge)
CCTV outside property
Steam room
Non-smoking rooms
Air conditioning
Saunaadditional charge
Concierge service
Adults only
Spa facilities
Tour desk
Ironing serviceadditional charge
Room service
Use of cleaning chemicals that are effective against Coronavirus
Free parking
CCTV in common areas
WiFi
Outdoor pool (all year)
Special diet menus (on request)
Staff follow all safety protocols as directed by local authorities
Sun umbrellas
Daily housekeeping
Free WiFi
24-hour security
Safety deposit box
Luggage storage
Physical distancing in dining areas
Internet services
Swimming pool
Food can be delivered to guest accommodation
Delivered food is securely covered
Terrace
Infinity pool
WiFi available in all areas
Trouser pressadditional charge
Heated pool
Shuttle service
Key card access
Parking on site
